Privacy Policy

Welcome to Jilibed. This Privacy Policy explains how we, Jilibed, collect, use, store, and protect your personal information. By using our platform, you are considered to have agreed to the terms of this Privacy Policy.

Jilibed believes privacy is a fundamental right. We are committed to handling your information with care and full transparency at all times. This policy is designed to keep you properly informed so you can make decisions with confidence.

Whenever our Privacy Policy is updated, the changes will be reflected on this page and you will be notified as promptly as possible. We recommend that you visit this page from time to time.

To register accounts and provide services on the Jilibed platform, we may collect the following types of information:

• Personal Identification Information: Full name, date of birth, national ID number.
• Contact Information: Email address, mobile number.
• Financial Information: Mobile banking account number, e-wallet details (for transaction verification purposes only).
• Technical Information: IP address, browser type, device information, cookies.
• Usage Information: Game history, login times, preferences and settings.

Jilibed uses your information only for specific and legitimate purposes. The main reasons we process your data are:

• Registering and managing your account.
• Processing deposit and withdrawal transactions.
• Preventing fraud and money laundering.
• Meeting legal and regulatory obligations.
• Responding to your customer service requests.
• Improving the platform experience and providing personalized services.
• Keeping you informed about promotions and offers (subject to your consent).

Jilibed never sells your information to third parties for commercial purposes. Certain data may only be shared with payment processors or when required by legal authorities.

Jilibed applies industry-leading technical and administrative measures to protect your personal information. Our security infrastructure works as follows:

• TLS/SSL Encryption: Full protection during data transfer.
• Firewall System: Advanced firewall to prevent unauthorized access.
• Regular Audits: Periodic audits conducted by third-party security experts.
• Staff Training: All our staff are trained in data privacy practices.
• Two-Factor Verification: 2FA available for an extra layer of account security.

While we always strive to maintain the highest level of security, no organization can guarantee 100% security over the internet. We continuously work to minimize any potential risks.

Jilibed uses cookies on its website. Cookies are small text files stored in your browser. They help us improve the quality of our services.

• Essential Cookies: Essential for the website to function properly.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand how the site is being used.

You can disable cookies in your browser settings. However, doing so may cause some features to not function properly.

As a user of the Jilibed platform, you have the following rights:

• The right to access the information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your information under certain circumstances.
• The right to opt out of marketing communications.
• The right to object to the processing of your information.

To exercise any of these rights, please contact our support team. We will do our best to respond to your request as promptly as possible.

Jilibed may update this Privacy Policy from time to time. For significant changes, we will notify you by email or through an in-platform notification. We recommend checking this page regularly. The latest version published on this page will always be the one in effect.